Understanding and utilizing the concepts of good choices, relationships, planning and feedback in any change initiative.
DeeAnn has taken her experiences while engaging physicians in starting Group Medical Appointments to create a framework for making successful changes.
At the core of this framework is RESPECT.
RESPECT is demonstrated through:
DeeAnn's interactive style of training demonstrates and reinforces RESPECT.
Contact us to help you prepare for your next change initiative.
By DeeAnn Schmucker, LCSW
Published in the Journal of Medical Practice Management, Sept/Oct 2009.
Many medical organizations have already changed to, are implementing, or are contemplating implementing an electronic health record (EHR) system. As in all change, some people accept the switch from paper to EHRs much easier and with more enthusiasm than others. It is common for organizations to overlook the importance of including change management properties as they create the overall plan for the change from paper to paperless. Often the result of this is anger, frustration, and lack of cooperation or even sabotage from physicians and office staff who are the recipients of the training on the EHR system. This article examines the steps for, opportunities for, and positive results from incorporating change management principles from the very beginning, and the benefits accrued by understanding and utilizing the concepts of good choices, relationships, planning, and feedback.
Posted with permission by The Journal of Medical Practice Management®, Volume 25, Number 2, pages 93-95, Copyright 2009, American Association for Physician Leadership®, 800-562-8088, www.physicianleaders.org
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